Privacy Policy

Introduction

RapidIridium B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

Company: RapidIridium B.V.

Registration Number: NL91827384

VAT Number: NL002918273B01

Address: Kerkstraat 258, 3079 MN Rotterdam, South Holland, Netherlands

Email: [email protected]

Phone: +31 10 661 8268

Data Collection

We collect different types of information depending on how you interact with our website and services. The data we collect includes personal information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide

Contact information (name, email address, phone number)
Company details and business information
Messages and enquiries sent through our contact forms
Communication preferences and feedback
Any other information you choose to provide

Automatically Collected Information

IP address and location data
Browser type and version
Operating system and device information
Website usage data and navigation patterns
Referral sources and search terms
Cookies and similar tracking technologies

How We Use Your Information

We process your personal data for various purposes based on different legal bases. How we use your information depends on the services you use and your preferences.

Primary Uses

Responding to your enquiries and providing customer support
Delivering our e-commerce services and solutions
Processing and fulfilling service requests
Communicating about our services and business updates
Improving our website functionality and user experience
Analysing website traffic and user behaviour
Complying with legal obligations and protecting our rights

Marketing and Analytics

With your consent, we may use your data for marketing purposes, including sending promotional emails about our services. We also use analytics tools to understand how visitors interact with our website and to improve our services.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our website and delivering services
With analytics and advertising partners (Google Analytics, Google Ads)
When required by law or to protect our legal rights
In connection with a business transaction (merger, acquisition, etc.)
With your explicit consent for specific purposes

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The retention period depends on the type of data and the purpose for which it was collected:

Contact enquiries: Up to 3 years from last contact
Website analytics data: Up to 26 months
Marketing communications: Until you withdraw consent
Legal and compliance records: As required by applicable law

Your Rights

Under the GDPR and other applicable data protection laws, you have several rights regarding your personal data:

Right of access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Request limitation of data processing
Right to data portability: Request transfer of your data
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for processing

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection
Secure hosting and backup procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

European Commission adequacy decisions
Standard contractual clauses
Binding corporate rules
Certification schemes and codes of conduct

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Privacy Officer

RapidIridium B.V.

Kerkstraat 258, 3079 MN Rotterdam, South Holland, Netherlands